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error Call Control Group display

Hi,

I configured a Call Control Group but I see an error (icon) in Call Control Group list but It works fine (see attached file), thanks a lot for your help.

BR

Aubert

1 Accepted Solution

Accepted Solutions

Deepak Rawat
Cisco Employee
Cisco Employee

Aubert, this red cross means that you have not created the ports for secondary UCCX server. Simply open the CCG and choose the secondary server from the dropdown (screenshot attached) and click on update that will create the ports for secondary server as well.

Regards

Deepak

View solution in original post

6 Replies 6

Deepak Rawat
Cisco Employee
Cisco Employee

Aubert, this red cross means that you have not created the ports for secondary UCCX server. Simply open the CCG and choose the secondary server from the dropdown (screenshot attached) and click on update that will create the ports for secondary server as well.

Regards

Deepak

Hi Deepak,

it works fine I don't have any error thanks a lot for your help.

Have a good day!

BR

Aubert

Glad that I was able to help Aubert and thanks for marking the Correct Answer.

Regards

Deepak

Hi Deepak,


can you ask me why I have this error on the export file when I click on export button (see attached file)?

Thanks a lot for your help.


BR


Aubert

Aubert, you are hitting below defect. Contact TAC and check with them if they have an ES available for this defect

https://bst.cloudapps.cisco.com/bugsearch/bug/CSCux50563/?reffering_site=dumpcr

Regards

Deepak

Hi Deepak,

it works fine I don't have any error thanks a lot for your help.

Have a good day!

BR

Aubert