error Call Control Group display

[aubert ciavaldini]

Hi,

I configured a Call Control Group but I see an error (icon) in Call Control Group list but It works fine (see attached file), thanks a lot for your help.

BR

Aubert

[Deepak Rawat · Accepted solution]

Aubert, this red cross means that you have not created the ports for secondary UCCX server. Simply open the CCG and choose the secondary server from the dropdown (screenshot attached) and click on update that will create the ports for secondary server as well.

Regards

Deepak

[aubert ciavaldini]

Hi Deepak,

it works fine I don't have any error thanks a lot for your help.

Have a good day!

BR

Aubert

[Deepak Rawat]

Glad that I was able to help Aubert and thanks for marking the Correct Answer.

Regards

Deepak

[aubert ciavaldini]

Hi Deepak,

can you ask me why I have this error on the export file when I click on export button (see attached file)?

Thanks a lot for your help.

BR

Aubert

[Deepak Rawat]

Aubert, you are hitting below defect. Contact TAC and check with them if they have an ES available for this defect

https://bst.cloudapps.cisco.com/bugsearch/bug/CSCux50563/?reffering_site=dumpcr

Regards

Deepak

[aubert ciavaldini]

Hi Deepak,

it works fine I don't have any error thanks a lot for your help.

Have a good day!

BR

Aubert