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Error when Update Skills in UCCX 8.5

HI,

 

When changing the Skill in a user then update give the follow error: "Error occurred while saving the resource data"

A couple months ago, we need to shutdown the subscriber nod in the cluster due the crash in UCS.

 

Best Regards. 

2 Replies 2

Any update will fail if the subscriber is down.

 

So if it is still shutdown, thats the reason.

 

On solution is to move the subscriber from the cluster.

 

Hope that helps

Please rate helpful posts and if applicable mark "Accept as a Solution".
Thanks, Thomas G. J.

Hi Thomas,

 

Thanks for the help, the UCCX is work just fine now.

 

Best Regards.