Hi,
We have developed Custom toolbar using finesse rest API and it is working fine with SANDBOX lab on port 71 for https://jabber1.abc.inc:71 but same software when we installed on client side, did same configuration and used port 443 for https getting attached error. 503 for htt-bind and login request.
Also post url going without port number whereas in our lab url going with port number. following are two urls.
Lab url - https://jabber1.abc.inc:71/finesse/api/User/Agent1_Test/WrapUpReasons - it return wrapup codes
Client side url :- https://vrt-lb.nidirect.nigov.net/finesse/api/User/Agent1_Test/WrapUpReasons - it return error. Attached screnshot.
As per my knowledge https convert url without port for port 443.
Does this make any impact. Do we need to use other port for https than 443.
We have added all https urls in allowed_origin list.
We are testing agaings 12.0 finesse version.
Regards,
Pravin
