Finesse Call Control gadget modification

[leon_tb]

Hey guys,

I'm using UCCX in a Special Environment which does not allow to control the phones.
Anyways, is there a way to modify the Call Control Gadget to remove some buttons? Those buttons like accept call, Transfer ... are without function, so I would like to remove them.

I already removed the whole gadget but I don't know how else i should get the callerID displayed.
And the visual change when a call comes in is also useful and I want to keep it, but just without those buttons.
Does anyone know how to handle that? Thanks!

Kind regards,

Leon

[Anthony Holloway]

You wont be able to modify this gadget, but you would be able to either:

1) Remove this gadget, and write your own gadget that displays Enterprise Data

2) Write your own finesse implementation all together

The work effort is probably easier on option #1.

Just look at the sample gadget called "Learning Sample Gadget" here:

https://github.com/CiscoDevNet/finesse-sample-code/tree/master/LearningSampleGadget

[leon_tb]

Thank you very much. Too bad