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Finesse freezing

donald5756
Level 1
Level 1

I am getting a error when my agents are logging into finesse. I have a error message in Cisco Finesse Admin page that my "Context Service registration failed" it ask me early to register so i registered.  Not sure if this have anything to do with it take at least 5 tries for Finesse connect.

1 Reply 1

If you're not using Context Service, then why not disable it in the Finesse layout so you don't get the error? Is that your issue?