Flex Contact Centre on premise

[kellyac13]

Hi,

I have a customer preparing for CCX-11-AQM-LIC going eol and have asked for pricing for the alternative in a Flex. Reading through all the documentation available it appears that Quality Manager, call recording and others are only available with a webex cloud subscription and not available on-premise.  Is that correct?

Thanks,

Kelly

[Thomas G. Johannesen]

Hey Kelly

You are right.

From version 12.5.1 and upwards only Webex Workforce is supported.

Hope that helps

[kellyac13]

Great, thanks very much.