full learning UCCX, Step by Step..

[M Reza]

Hi dear Friends,

I have a question..

For learning UCCX completely, Which Cisco PDF and Docs is needed to study on it ?

as Step by Step..

[Anupam_Dewedi]

@M Reza Here is what should be your first set of references:

1. https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/crs/express_12_5_1_su1/maintain_and_operate/guide/uccx_b_1251su1admin-and-operations-guide/uccx_b_12_5_2admin-and-operations-guide_chapter_01.html

2. https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/crs/express_12_5/design/guide/uccx_b_solution-design-guide-125/uccx_b_solution-design-guide-125_chapter_01010.html

based on your interest, you can refer to this finally:

3. https://developer.cisco.com/docs/contact-center-express/

Goes without saying, hands on over the product will ace up your UCCX learning and operability. 

[M Reza]

thanks dear @Anupam_Dewedi 

i will start with this docs

and will let you know when finished them

thanks a lot