@Filip.Olsen Thanks for sharing that. I tested your attached layout in my lab and can confirm it to be working fine in my lab's. (Screenshot attached). The shared layout earlier by me did not work as you were not using multi-tabs on gadgets. Hence re...

@Filip.Olsen can you please attach your desktop layout being used in this thread.  Also, have you tried using the default Desktop Layout ? Does it shows the same error ?  

@Filip.Olsen Thanks for raising your concern. I have attached a screenshot of a Supervisor Finesse View for Team Performance monitoring. I am also attaching the xml layout for the Team Performance Gadget here for your reference as well in a text file...

 @mfischer thanks for raising the concern. If i understand it correct 1 user sees data for old and new users in the Team summary report.  Reporting usually will be pulled up from CUIC and is accordingly displayed on Finesse. * Is this affected user a...

@bill.king1 there is no way of changing the native Finesse display to show the enterprise variables before the call is answered since the last Finesse UI refresh. This change is as you pointed to show it only after the call is answered permanent and ...