06-18-2020 02:26 AM
While browsing the CTI server message reference, I noticed that a fair number of messages (Starting from message type 160) is missing from the documentation. Are these just unspecified, or are they found somewhere else?
06-18-2020 05:17 AM
Is this the section of documentation you're looking for, it looks like it is posted? There are more after this, but wasn't clear on what you are looking for.
159
MAKE_AGENT_NOT_READY_RESP
Response to MAKE_AGENT_NOT_READY_REQ.
160
OFFER_TASK_IND
Report agent has been offered task, agent selected by Unified CCE.
161
OFFER_APPLICATION_TASK_REQ
Report agent has been offered task, agent not selected by Unified CCE.
162
OFFER_APPLICATION_TASK_RESP
Response to OFFER_APPLICATION_TASK_REQ.
06-18-2020 05:56 AM
06-18-2020 10:12 AM
OK, so you may be running into this then if I'm following you, that it isn't published?
06-18-2020 01:55 PM
06-18-2020 03:02 PM
Not sure if this is helpful at all?
https://community.cisco.com/t5/contact-center/how-to-use-ged-188-protocol/m-p/4080289
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