02-14-2023 12:44 PM
Is there a document someone can follow how to setup these scripts? I pieced together a simple script. I am stuck trying to get the caller id, calling number, contact info to show up for the agent.
I am not sure if this correct. I created string variables. Uploaded to ccx but nothing passes.
Solved! Go to Solution.
02-14-2023 01:06 PM
I was able to do it! This link helped a lot. I had to use the Set Enterprise Call Info.
02-14-2023 01:06 PM
I was able to do it! This link helped a lot. I had to use the Set Enterprise Call Info.
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