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GetDigitString call URL

Hello,

I am trying to create an application that would allow a customer to sumbit consumption values via an IVR using the GetDigitString. The values would then have to be parsed on to a URL as parameters and saved in a back-end application.

How is this possible?

Best regards,

Soren

1 Reply 1

Clifford McGlamry
Spotlight
Spotlight

You'd have to save the values into a variable, and then use the create URL document step to define the URL and parameters you want to use.

If you download the UCCX scripting guide for your version, and find the section entitled Designing a Web enabled client script as a basis for what you want to do.  You can find it on page 272 of the UCCX version 8 scripting guide vol 1

http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_8_0/user/guide/uccx801gs_scripts.pdf

Cliff