cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
843
Views
5
Helpful
1
Replies

Getting CCX licenses from FLEX-CC in the Smart Account Portal

MarkSmalley
Level 1
Level 1

Is there documentation on the process of getting UCCX licenses from the Smart Account Portal when you have purchased FLEX-CC?

 

Also with FLEX-CC licenses you can mix Premium and Standard in your purchase.  Can you install these two different license levels on CCX 11.6?

 

TIA

1 Reply 1

Anthony Holloway
Cisco Employee
Cisco Employee
I don't know if there's documentation, but how I consume flex licenses is by going to the traditional license portal (cisco.com/go/license), select the smart account/virtual account, then the PAKs are already loaded in the list for me, so I just have to find the right one (filtering on SKU contains flex helps), then after I've identified the PAK I need, I check the box next to it, then select Get License From Selected PAK, and that's it. It's just like non-flex licenses at that point. Put in your PLM or License MAC and download/email the license.

As far as mixing license types: Premium and Standard, I do not believe Flex changes how UCCX operates, and so no, you would not be able to mix them on the same UCCX.