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getting error while starting setup of ICM 8..("Cisco Unified ICM/Contact Center Enterprise & Hosted cannot be installed on a Domain Controller.")

harish9211
Level 1
Level 1

Hi,

Please Help... Um getting below alert while i start Cisco ICM setup installation..

"Cisco Unified ICM/Contact Center Enterprise & Hosted cannot be installed on a Domain Controller."

Untitled.png

Thanks and Regards,

Harish Chander Kaushal

1 Reply 1

anchoudh
Level 9
Level 9

Hi Harish,

Yes, you can not install ICM 8.x on a domain controller.

The Domain Controller and DNS servers can not be co-located on any UnifiedICM component and must be installed on a separate server.

Please refer the section "Domain Requirements" from page 17 onwards in the below link.

http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/ipcc_enterprise/ipccenterprise8_0_1/installation/guide/icm80sg.pdf

Hope this helps.

Anand

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