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help. reporting

safety2008
Level 4
Level 4

Hello all

Came in today and am trying to run reports and for some reason, we only show three reports that can be run??? lost all options for agents and csq's. any ideas?

thanks

1 Reply 1

safety2008
Level 4
Level 4

just found out that under ALL users who were flagged for reporting, ICD became unchecked somehow? any thoughts