Hostname referred from ICM script - error.semantic

[Sethuramalingam Balasubramanian]

IOS - c3900-universalk9-mz.SPA.150-1.M1.bin

ICM 7.5

CVP 7.0(2)

We have the following configuration on the gateway:

VG 1 Config:

                vxml-server x.x.x.x

                vxml-server-backup y.y.y.y

VG 2 Config:

                vxml-server:  x.x.x.x

                vxml-server-backup y.y.y.y

On the ICM Script for the URL we have given the hostname in the script and we are getting error.semantic. I have also attached the screen shot for the same. The same script works when we change the hostname to IP address and I am not sure why this is happening but this is very critical for us to resolve this.

Thanks!

-Sethu

[hiteshpa]

Hi Sethu,

Have you tried using the hostnames with any dashes (-)? If not, can you try that see if you still get errors?

thanks,

Hitesh

[Sethuramalingam Balasubramanian]

Hitesh,

Thanks for your reply. The config contains hostname with dashes already. Do you want us to remove the dashes and try again? Please confirm.

Thanks!

-Sethu

[hiteshpa]

Yes, if possible, try removing dashes from the hostnames and try it.

thanks,

Hitesh

[Sethuramalingam Balasubramanian]

Hitesh,

The issue is resolved. In the CVP application, we were referring external VXML files reference using IP address.

Test Results

·         Hostname in ICM Script and Hostname [vxml-server] in G/W VXML file – Works fine

·         IP in ICM Script and IP [10.62.64.82] in VXML file – Works fine

·         IP in ICM Script and Hostname in G/W VXML File – error.semantic

·         Hostname in ICM Script and IP in G/W VXML file – error.semantic

Inference – Both ICM Script and external VXML file can either have hostname / IP address and not both together in the same call.

Thanks!

-Sethu