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Hotlink with Cisco CVP Not working in 11.6 with Virtual Voice Browser

Hi,

I'm using a Global Hotlink Element - Representative, Agent for Voice and 0 for DTMF.

 

Screen Shot 2018-12-12 at 5.24.37 AM.png

however, when i deploy this on server and make a test call, im getting below exception with CVP default error message.

 

com.cisco.dialogservices.DialogServicesException: activateAnyGrammar(): exception in Recognizable.resolve(): ; nested exception is:
    com.cisco.grammar.UnsupportedGrammarException: doesn't support conversion from: com.cisco.grammar.CiscoRegexTextGrammar to com.cisco.grammar.SRGSGrammar

 

UCCE Environment is 11.6 and Nuance Version is 10.5.1.

 

Can you please help me out on this.

1 Reply 1

rakesh1456
Level 1
Level 1

Are we are facing this issue because of the latest Version(11.6)?