i have configured everything correctly i can c the agents recording on the agent descktops and on the server but i don't know from where to play them and the documentation doesn't mention anything please help
What's your version?
In MonRec 8, it's a calabrio one URL (https://serverIpAddress:8448/calabrioone/login.html)
In QM 7 and lower, it's a Desktop application.
Sent from Cisco Technical Support iPhone App
Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: