How to decode image or file in content EGML_EMAIL_ATTACHMENT/

[manhbd1306]

Cisco's API currently supports returning a contentUrl when calling the Api to download File in the EGML_EMAIL_ATTACHMENT table. Now when I turn off Cisco, the only way is to decode the hex string in the database that Cisco returns in the form: 0xACED0005757200025B42ACF317F8060854E0020000787000081ECB255044462D312E340A25F6E4FCDF0A312030206 F626A0A3C3C0A2F54797065202F436174616C6F670A2F56657273696F6E202F312E340A2F50616765732032203020520A3E3E0A656E646F626A0A3320 30206F626A0A3C3C0A3E3E0A656E646F626A0A32
Is there any way to solve this problem?

[bill.king1]

I believe the solution to your issue is what was posted here previously? https://community.cisco.com/t5/contact-center/how-to-decode-content-img-or-file-from-cisco-ece-egml-email/td-p/3823757 

[manhbd1306]

Hi bill, I tried doing the same but it still didn't work, so I posted this article to see if anyone has any other way

[bill.king1]

You might try replying to that other article then, as if the other users there still follow it, they will see your post notification.