Hi all,
I installed UCCX 12.5(1) SU1 for the first time and get a Finesse Gadget witch is not "configured".
I also did not find any configuration guide where I can see how it must be configured.
In the Finesse Desktop Layout I find the following config sequence in the Agent and Supervisor Role:
<tab>
<id>manageCall</id>
<label>finesse.container.tabs.agent.manageCallLabel</label>
</tab>
But nothing more.
This lines of configuration will show this Icon in the left menue bar:
Is there anyboady out there which know what this is and how to configure this?
Because if you klick this icon, Finesse shows nothing as content.
Thanks for an update
Regards
Alex
