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how to parse JSON data to be shown on agent interface

raedklaib
Level 1
Level 1

hello ,

This is the first time I use make rest call step in UCCX scrip, I doing an integration with CRM , I'm sending API request including the calling number and I should get a reply from the CRM in JSON format as below :

[

{

"status": "closed"
"Fullname": "Raed klaib"

"Emailadress": "rklaib@hotmail.com"

"Mobilephone": "0543634677"
},

]

I want to these data to be shown in Finesse Agent as call variables ? does anyone have the whole procedure to achieve that ?

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