hello ,
This is the first time I use make rest call step in UCCX scrip, I doing an integration with CRM , I'm sending API request including the calling number and I should get a reply from the CRM in JSON format as below :
[
{
"status": "closed"
"Fullname": "Raed klaib"
"Emailadress": "rklaib@hotmail.com"
"Mobilephone": "0543634677"
},
]
I want to these data to be shown in Finesse Agent as call variables ? does anyone have the whole procedure to achieve that ?