How to store a Value in peripheral Variable which is coming from CVP(call studio)

[rakeshkumaradulapuram]

Hi All,

I am new/beginner to call studio. I am having one doubt that, if we are getting some value from CVP(VXML parameter= Data.Session ), how we can store this value(data.session) in ICM

Could you please suggest me on this.

-Rakeshkumar

[stork]

When the call hits the CVP Subdialog Return_01 element you can pick what data you are passing back to ICM.

There will be the 4 array values you can set data in.

External VXML 0

External VXML 1

External VXML 2

External VXML 3

Whatever you set there can be grabbed in ICM and set to a PV.

Set PV1

Call.PeripheralVariable1 = FromExtVXML0

Whatever you set in the Studio app for array 0 should now be set in PV1 in ICM.

[rakeshkumaradulapuram]

Thank you...!!!