jc12
Beginner
Beginner
Member since ‎11-15-2013
‎11-02-2022

User Statistics

  • 128 Posts
  • 6 Solutions
  • 197 Helpful votes Given
  • 79 Helpful votes Received
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User Activity

Currently testing out Jabber 14.1.3 with CUCM 12.5.We are running into an issue with conferencing calls with Jabber.  Direct transfers work just fine but conferencing causes the call to fail.  If I check MTP required on the Jabber phone in CUCM the c...
I'm just wondering if there is a requirement to apply the OVA to the VM for windows boxes for PCCE installs.  I know each component has a specific OVA but can we just set the VM settings ourselves or is the use of the OVA actually required.   Does it...
I noticed that within the CCE Admin page under agent configuration we no longer have the "Supports Chat & Email" Check box for ECE.  We currently don't use ECE but have it installed and I was going to start testing to get a feel for how it works.  No...
We are in the process of searching for a better Courtesy Callback solution that what is provided out of the box by Cisco.  They estimated wait times and the fact that a customer can be called back and still have to wait in queue for a number of minut...
 Looking to create OAuth nonce and signature dynamically for OAuth 1.0 verification.  I was thinking this could be accomplished in using the set value element and some java code, but I'm not sure what packages would need to be imported to accomplish ...
Community Statistics
Member Since ‎11-15-2013 06:30 PM
Date Last Visited ‎11-02-2022 12:52 AM
Posts 128
Total Helpful Votes Received 79