Hi ,
I am trying to take logs from CUPS server using RTMT but the connection seems to struck and log collect window is not coming. I have installed the RTMT from CUPS server plugin and it is same as CUCM plugin as during installtion got same version already installed.
I am trying to capture SIP traces (Cisco UP SIP proxy service ,detailed level) as need to provide to TAC for agents call drop issue.
Is there any other way to take logs from CUPS.
Regards,
Brajesh.
