11-16-2010 02:44 PM - edited 03-14-2019 06:54 AM
Hi ,
our HP platform servers (IPCC,CVP) seeems to be restating automatiocally due to probably ASR status enabled. Does any one know ASR enable can cause server restart and disabling this will fix the issue or there is any other fix.
Please suggest.
Regards,
brajesh.
Solved! Go to Solution.
11-17-2010 07:11 AM
Brajesh,
we saw some other occurrences of this as well... it is indeed caused by ASR and resolution was done directly by HP with providing end customer with few specific ASR options...unfortunately, I don't have that info but it would be the best thing to contact HP directly and they should be able to give you what you need to do...
maybe some search on HP support also might be useful as this one:
http://forums11.itrc.hp.com/service/forums/questionanswer.do?threadId=1370520
hope that helps,
Goran
Cisco TAC
11-17-2010 07:11 AM
Brajesh,
we saw some other occurrences of this as well... it is indeed caused by ASR and resolution was done directly by HP with providing end customer with few specific ASR options...unfortunately, I don't have that info but it would be the best thing to contact HP directly and they should be able to give you what you need to do...
maybe some search on HP support also might be useful as this one:
http://forums11.itrc.hp.com/service/forums/questionanswer.do?threadId=1370520
hope that helps,
Goran
Cisco TAC
11-17-2010 04:29 PM
Hi Goran,
Thanks for the information.
Trying to find more information on server retstart and the possible cause ASR. We will engage HP on this once we have more information on this.
Regards,
Brajesh.
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