03-12-2020 08:43 AM
Hi Guys
Pls Find Attachment
I m getting Authorization failed. Contact your system administrator ,when agent try to log to cisco finess 11.6 while CUCM is 10.5
thanks
03-12-2020 09:02 AM
03-13-2020 07:14 AM - edited 03-13-2020 07:16 AM
Hi Mike
Thanks for ur reply
1. JTAPI okay between CUCM 10.5 and CCX 11.6
2. when i perform Data Re-sync , i m getting error such AXL web server is down in CUCM , but its activated and up
3. tomcat cert is valid until 2023
action i take such as utils restart sevice Cisco Tomcat on Both Appliances
pls see attachment for more detail
thanks
Ibrahim
03-13-2020 07:31 AM
03-15-2020 07:15 AM - edited 03-15-2020 07:17 AM
Hi Mike
it works after upgraded cucm from 10.5 to 11
thanks a lot for replying to my hread
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