ICM and CVP Variables

[b717k]

Hi,

I am looking to figure out difference between:

call variable | user variable | ecc variable | system variable | global variable.

Please help me to understand with example.

Bala

[bill.king1]

The difference in the variables and how they are used is explained in the Scripting guide, here's the link to one of them.

https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/icm_enterprise/icm_enterprise_10_5_1/User/Guide/UCCE_BK_S3C7A1B5_00_scripting-and-media-routing-guide/UCCE_BK_S3C7A1B5_00_scripting-and-media-routing-guide_chapter_0111.h...

[b717k]

Hello Bill,

Thanks a lot for providing the link. I will read and get back.