When I connect to external SQL database and I configure table and columns then I can made query from the script using primary key in the table as unique row identifier.
Can I configure a view of table and made query on the table view?
If I can do so, how I implement it?
With the ICM DBWorker feature you can only query tables based on Primary Key which is a char type. A view can not have a primary key and DB Worker looks for a table a its primary key.
You can use Cisco IP/IVR for that purpouse or an application gateway which is more complex.
Hope this helps,
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