11-07-2006 08:44 AM - edited 03-14-2019 12:14 AM
Can anyone provide any documentation for integrating a Siemens Hicom 300E PG? I have the Cisco ICM Software ACD Supplement for Siemens Hicom 300E, but I don't have any specifics on how the PG should be configured, as well as the Trunks, Services, and Skill Groups.
11-07-2006 09:26 AM
Did you check this Doc:
page 12.
Karzazi
11-07-2006 10:07 AM
Thanks, yes, that is the document I have. It doesn't get in to the specifics of the configuration.
11-16-2006 11:55 AM
11-20-2006 08:32 AM
I wasn't able to download the setup doc. Could you please post again, or send to my email, janetk122@yahoo.com
Thanks!
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