ICM/VRU interface specification supported with UCCE12.5

[shailverma]

Hi, 

I wanted to check which version of ICM/VRU Interface specification is supported with Cisco UCCE 12.5? 

I have the IVR PG Protocol (specification) version 5.0b dated 06-May-2014 but I am not sure if it is the latest one. 

Also, not able to find any information in Cisco UCCE 12.5 documentation which clearly states which version of specifications are supported!

Any help/links/leads are highly appreciated. 

Thank you.

[Omar Deen]

12.5 hasn’t been released yet, which means the documentation hasn’t been released. We’ll find your answer when 12.5 is released.

[shailverma]

Please find 'complete' documentation here for Cisco Unified Contact Center Enterprise 12.5. 

Release date - 06-Dec-2019

https://www.cisco.com/c/en/us/support/contact-center/unified-contact-center-enterprise-12-5-1/model.html

Now, could you help with supported ICM/VRU specification?

Thank you.

[Omar Deen]

That's just a website with general information... there's absolutely no documentation regarding CCE 12.5. If it's not on this page, https://www.cisco.com/c/en/us/support/customer-collaboration/unified-contact-center-enterprise/products-documentation-roadmaps-list.html, then it's not there.

[shailverma]

I respect your opinion. Even if you treat official Cisco page as 'just another website', and even if the page clearly suggests the release date. 

Anyhow, when the page that you suggested, has the required information, don't forget to help. Appreciate your time. 

Any other pointers folks.!