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Integerating java project with callflow IVR project

hello developers and experts

I did create IVR callflow and tested it perfectly.

also I did create custome JAVA project to query from MS SQL server And working fine.

so, please tell me how to make voice element - digits check the entered number by caller via java class.

thanks in advance.

1 Accepted Solution

Accepted Solutions

ahabdelg
Level 1
Level 1

Hi SEC Guy,

Actually this could be achieved in different ways.

Using Decision Element with java class:

1- Collect the digits of the number you want to validate (using digits input element)

2- Creating a custom decision element class and get the digits collected from the element data

public class CustomDecision extends DecisionElementBase {

    @Override

    public String doDecision(String arg0,DecisionElementData receivedData) throws Exception {

 

            String collectedDigits = (String) receivedData.getElementData(elementName, "value") //elementName is the name of the digits input element

            /*

            do what ever you need on the collectedDigits

            */

            return "exitstate_based_on_the_logic_needed"

            }

}

3- Add a Decision Element to the callflow and change the configuration to class and add the full qualified class name

4- Add exit states based on your return results from your class

5- Add the jar file contains your class into the class path "the /java/application/lib/ of your deploy package"

Best regards,

View solution in original post

1 Reply 1

ahabdelg
Level 1
Level 1

Hi SEC Guy,

Actually this could be achieved in different ways.

Using Decision Element with java class:

1- Collect the digits of the number you want to validate (using digits input element)

2- Creating a custom decision element class and get the digits collected from the element data

public class CustomDecision extends DecisionElementBase {

    @Override

    public String doDecision(String arg0,DecisionElementData receivedData) throws Exception {

 

            String collectedDigits = (String) receivedData.getElementData(elementName, "value") //elementName is the name of the digits input element

            /*

            do what ever you need on the collectedDigits

            */

            return "exitstate_based_on_the_logic_needed"

            }

}

3- Add a Decision Element to the callflow and change the configuration to class and add the full qualified class name

4- Add exit states based on your return results from your class

5- Add the jar file contains your class into the class path "the /java/application/lib/ of your deploy package"

Best regards,