IP IVR 7.0.1 - Windows Product Activation

[dtran]

Hi all,

I've got a pair of IP IVR's running 7.0.1 SR5. The system has been in production for over 4 years and suddenly I am getting a "Windows Production Activation" message when I hit Ctrl + Alt + Delete at the server console trying to login (please attached screenshot). I tried to activate Windows via the online option but unsuccessful because the server doesn't have internet access.

Has anyone run into this issue ? and how to fix it ?

Thanks all in advance !! I appreciate any inputs / suggestions.

Danny

[david.macias]

IP IVR 7, is that on Windows 2000?

[dtran]

Hi David ! 

It's IVR 7.0.1 SR5 on Windows 2003

thanks David !!

danny

[david.macias]

That is strange, I would open a TAC case, connect the server to the internet and register, or try the Microsoft phone registration option.

david

[dtran]

Hi David,

I ended up calling Microsoft and they issued me a new activation key. All is good now.

Thanks !!

Danny