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ip ivr switch version failed

Dmitry Sidorov
Beginner
Beginner

Hi all,

i tried to switch version from 8.0.2 to 8.5.1 (cisco ip ivr) and its fails

uccx-install.log shows:

Cisco Unified CCX DB appears to be corrupt

does anyone have an idea on how to resolve this problem?

3 Replies 3

brian1mcc
Enthusiast
Enthusiast

Ravi Shankar Pandit
Cisco Employee
Cisco Employee

Reason for switch version are many . can you please upload uccx-install/system history and online.uccx (database)

logs

Regardss

Ravi

Thanks for answer, the problem was in db corruption solved with TAC.

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