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IP Phone agent one button login on UCCX 8.x

xevit_service
Level 1
Level 1

Hello team,

is there a way to configure IP phone agent with one button login like it was available in contact center 5.x and 7.x versions described in the docuement below?

http://www.cisco.com/en/US/products/sw/custcosw/ps1846/products_tech_note09186a008029e6d5.shtml

thanks

Juergen

1 Reply 1

brian1mcc
Level 4
Level 4

Yes - the same instructions work for uccx 8.x