I have a co resident IPCC on a CCM subscriber and the BARs backup fails. I am pasting the log where the problems start. Thanks for any help.
[02:00:49 AM] Backup is 75% complete.
[02:00:55 AM] Error: unable to process archive component: com.cisco.database.bar.component.DBArchiveComponent; nested exception is: com.cisco.archive.ArchiveException: Failed to process request; nested exception is: com.cisco.database.bar.DBBarException: Database backup failed; nested exception is: com.cisco.database.bar.DBBarException: Database backup failed; nested exception is: com.cisco.database.util.DBException: BACKUP DATABASE craDistribution TO DISK='C:\DOCUME~1\CRSADM~1\LOCALS~1\Temp\_9FCDF182_753F_423F_BFC4_C0766B882E29_45410\com.cisco.database.bar.component.DBArchiveComponent45415\craDistribution.dmp' WITH SKIP FAILED; nested exception is: java.sql.SQLException: [Microsoft][ODBC SQL Server Driver][SQL Server]Could not locate entry in sysdatabases for database 'craDistribution'. No entry found with that name. Make sure that the name is entered correctly., SQLException Details: [SQLException] (ErrorMsg=[Microsoft][ODBC SQL Server Driver][SQL Server]Could not locate entry in sysdatabases for database 'craDistribution'. No entry found with that name. Make sure that the name is entered correctly. SQLState=08004, SQLErr#=911) [Nested SQLException](ErrorMsg=[Microsoft][ODBC SQL Server Driver][SQL Server]BACKUP DATABASE is terminating abnormally. SQLState=37000, SQLErr#=3013)java.sql.SQLException: [Microsoft][ODBC SQL Server Driver][SQL Server]Could not locate entry in sysdatabases for database 'craDistribution'. No entry found with that name. Make sure that the name is entered correctly.
[02:01:01 AM] Session closed successfully
[02:01:01 AM] Could not backup Cisco Customer Response Solutions successfully on 10.6.1.11.
[02:01:01 AM] Staging complete. Size of staging directory is 2MB.
[02:01:01 AM] Building archive C:\backup\Backup11-22-05#2-01.tar.
100% complete
[02:01:05 AM] Archive built successfully.
