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IPCC Express agent can't login!

startryst
Level 1
Level 1

CCM: 192.168.1.3, IPCC Express: 192.168.1.4

2 Replies 2

pralex
Level 1
Level 1

Hi,

Re-config CTI Manager server in DSbrowser to use IP address instead of name. Pls find attached a URL that will help you accomplish this task

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_tech_note09186a00801786cb.shtml

Regards

Prasanth

Hi,

Add Call Manager name and IP address on agent desktop host file.

Regards

Prasanth