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IPCC Express with OutBound Dialer

ahmed.junaid
Level 1
Level 1

‎09-01-2005 06:39 PM - edited ‎03-13-2019 11:07 PM

I want to integrate IPCC Express with Outbound Dialer.

Anybody please tell me what are possible ways to do so?

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5 Replies 5

ciscogini
Level 4
Level 4

‎09-02-2005 09:58 AM

I think this feature is only supported in ICM not in Express.

Correct me if I am wrong

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ahmed.junaid
Level 1
Level 1
In response to ciscogini

‎09-02-2005 12:59 PM

But we can also use ICM with Express when we use CRA as IPIVR.

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ahmed.junaid
Level 1
Level 1
In response to ciscogini

‎09-02-2005 02:45 PM

Thanks i will go through the document.

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ciscogini
Level 4
Level 4
In response to ahmed.junaid

‎09-02-2005 03:12 PM

Make sure to rate every post

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