Hi,
Here are the access privileges in appadmin for different types of users in IPCC Express.
* http:///appadmin - This gives the complete administration of CRS Server using administrator login.
* http:///appsupervisor - Supervisor has access privileges to the following applications
1. Installs Cisco IP ICD Supervisor Desktop
2. View Real Time Reports
3. Installs client-side historical reporting.
*http:///appuser - This gives the CAD download
Please pursue with product management team at ask-icd-ivr-pm@external.cisco.com for enhancement feature roadmap
Regards
Venkat