05-14-2009 01:42 PM - last edited on 03-25-2019 07:13 PM by ciscomoderator
Hi all.
The issue is about IPCCX Cluster HA, 2 nodes cluster.
In the Data Store control center the following message appears under Agents and Configuration Datastores.
"Error occurred while performing the operation. The cluster information and subscriber configuration does not match.
The subscriber might be dropped (Please check SQL server log for more details). Administrator need to refer the documentation on how to resolve this issue"
Under SQL enterprise manager a lot of logs like the following appears
"WRN craCheckLastActions :Publication (cra_agent_pub) does not exist!"
Need help, please.
Regards
Solved! Go to Solution.
05-20-2009 07:48 AM
Try to de-activate and then re-activate the data stores on the SQL Subscriber box.
Cisco IPCC Express Edition IP/IVR Troubleshooting FAQ:
Cisco Customer Response Solutions Servicing and Troubleshooting Guide:
05-20-2009 07:48 AM
Try to de-activate and then re-activate the data stores on the SQL Subscriber box.
Cisco IPCC Express Edition IP/IVR Troubleshooting FAQ:
Cisco Customer Response Solutions Servicing and Troubleshooting Guide:
05-25-2009 10:46 PM
Hi irisrios
thank you for your help.
The issue was solved de-activating and then re-activating the data stores.
Regards
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