IPCCX 4.0 and BARS issue

[arani]

Hi all

we have problems with IPCCX 4.0 backup and BARS 4.0.14000.

The backup process starts and after a few minutes remains blocked at step

"Staging Cisco Customer Response Solutions target X.X.X.X"

Some ideas?

See attachments.

Regards

[irisrios · Accepted solution]

Try to do the following:

- Close all of the IE in all sessions and console

- Go to Start>Programs>Administrative Tools>Component Services.

- In the window that opens, right click on Component Services>Computers>my computer>COM+ Applications>BARS, and select "Shut down"

- Rerun the restore / backup that was failing.

[arani]

Hi irisrios

backup was executed succesfully.

well done.

thank you very much.

Regards