Is Finesse version 11 supported on Windows 10

[Ruth Schrantz]

or do you have to go to 11.5?

[Olivier Desilets]

Hello Ruth,

it's more a Browser compatibility. This is what Cisco recommands:

Supported Browsers

• Internet Explorer 11
• Internet Explorer 10
• Firefox 38 Extended Supported Release (ESR) and higher ESRs

Exceptions to the browser compatibility are:

• Firefox is not supported for Admin Client Setup Tool or Unified EIM and WIM all versions through Release 11.0
• Internet Explorer Metro mode is not supported
• Finesse does not support HTTP Strict Transport with Internet Explorer
• When using Internet Explorer, compatibility view is required for Unified Intelligence Center web application (CUIC logon) and EIM and WIM Agent Desktop (Finesse gadget)  
• Considerations for IE Compatibility view for Finesse gadgets: When one gadget requires compatibility view, the Finesse application and all Finesse gadgets are put into compatibility view. Finesse core gadgets, Intelligence Center permalink gadgets, Live Data gadgets and MediaSense Search and Play gadgets work in compatibility view and can co-exist with the EIM and WIM Agent Desktop. SocialMiner and many third-party gadgets do not support compatibility view and therefore can not co-exist with EIM and WIM Agent Desktop gadgets.

[Ramamoorthy Shanmugam]

Hi Ruth ,

 Finesse will support : Windows 7 (Pro, Enterprise, and Ultimate)  , Windows 8.1 and Mac OS X

more details please refer below link from cisco 

http://docwiki.cisco.com/wiki/Unified_CCE_Solution_Compatibility_Matrix_for_11.0(x)

Ram.S