Hi All,
New to ContextService, and ran into an issue.
I was able to register, and get the connection data, using the credentials provided to me.
However when taking one of the samples and trying to run them, I encounter exceptions when the client is trying access the KMS to retrieve encryption keys.
I see this exception thrown by the background threads.
ApiError with errorType: kmsError.failedRequest, errorData: , errorMessage: No response found for KMS request
at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method)
at sun.reflect.NativeConstructorAccessorImpl.newInstance(NativeConstructorAccessorImpl.java:62)
at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:45)
at java.lang.reflect.Constructor.newInstance(Constructor.java:423)
at com.cisco.thunderhead.errors.ApiExceptionFactory.getApiException(ApiExceptionFactory.java:78)
at com.cisco.thunderhead.errors.ApiExceptionFactory.generateApiException(ApiExceptionFactory.java:113)
at com.cisco.thunderhead.errors.ApiExceptionFactory.generateApiException(ApiExceptionFactory.java:95)
at com.cisco.thunderhead.kms.KmsSecureChannel.processResponsePayload(KmsSecureChannel.java:378)
at com.cisco.thunderhead.kms.KmsSecureChannel.transmitRequest(KmsSecureChannel.java:289)
at com.cisco.thunderhead.kms.KmsSecureChannel.submitRequest(KmsSecureChannel.java:235)
at com.cisco.thunderhead.kms.KmsActor.getKey(KmsActor.java:203)
at com.cisco.thunderhead.kms.KmsManager.loadSaltValue(KmsManager.java:320)
at com.cisco.thunderhead.kms.KmsManager.tryInitialize(KmsManager.java:290)
at com.cisco.thunderhead.kms.KmsManager$InitializeCache.run(KmsManager.java:272)
at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:511)
at java.util.concurrent.FutureTask.run(FutureTask.java:266)
at java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.access$201(ScheduledThreadPoolExecutor.java:180)
at java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.run(ScheduledThreadPoolExecutor.java:293)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)
at java.lang.Thread.run(Thread.java:745)
I also then see this warning
main WARN kms.KmsManager - After 20000 milliseconds, kmsManager is still not initialized!
And in some cases when I would issue a create customer request:
main WARN kms.KmsManager - Unable to retrieve hashing salt because KmsManager is still not initialized yet.
main ERROR client.ContextServiceClientImpl - ApiError with errorType: kmsError.failedRequest, errorData: , errorMessage: Unable to access KMS in order to load SCR encryption keys.
at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method)
at sun.reflect.NativeConstructorAccessorImpl.newInstance(NativeConstructorAccessorImpl.java:62)
at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:45)
at java.lang.reflect.Constructor.newInstance(Constructor.java:423)
at com.cisco.thunderhead.errors.ApiExceptionFactory.getApiException(ApiExceptionFactory.java:78)
at com.cisco.thunderhead.errors.ApiExceptionFactory.generateApiException(ApiExceptionFactory.java:113)
at com.cisco.thunderhead.errors.ApiExceptionFactory.generateApiException(ApiExceptionFactory.java:95)
at com.cisco.thunderhead.kms.KmsManager.getHashingSalt(KmsManager.java:570)
at com.cisco.thunderhead.client.ContextServiceEncryptionClient.computeFieldValueHashes(ContextServiceEncryptionClient.java:499)
at com.cisco.thunderhead.client.ContextServiceEncryptionClient.computeHashesForAllSearchableFields(ContextServiceEncryptionClient.java:451)
at com.cisco.thunderhead.client.ContextServiceEncryptionClient.inspectAndEncrypt(ContextServiceEncryptionClient.java:423)
at com.cisco.thunderhead.client.ContextServiceEncryptionClient.encryptBean(ContextServiceEncryptionClient.java:118)
at com.cisco.thunderhead.client.BaseEncryptionService.encryptAndCreate(BaseEncryptionService.java:135)
at com.cisco.thunderhead.client.ContextServiceClientImpl.create(ContextServiceClientImpl.java:339)
at com.cisco.thunderhead.client.ContextServiceClientImpl.create(ContextServiceClientImpl.java:319)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:498)
at com.cisco.thunderhead.plugin.ConnectorProxyInvocationHandler.invoke(ConnectorProxyInvocationHandler.java:110)
at com.sun.proxy.$Proxy11.create(Unknown Source)
at addCustomerTest.main(addCustomerTest.java:70)
So what i'm trying to figure out is if anybody else has encountered an error, or perhaps the account credentials I was supplied might be on account that has not been provisioned?
I've attached a log, from the program that is based on the simple connection program in the QuickStart.
I've also ensure that the following are not blocked.
*.webex.com
*.wbx2.com
*.ciscoccservice.com
I downloaded the 1.0.7 sdk from the website, which did an auto update of the extension sdk to 1.0.8
Thank You,
Daniel
