learn cisco enterprise contact center

[malik401]

Dear members,

Kindly I would be really thankful if you can please share the plan/links to learn Cisco Enterprise Contact Center. what could be the best material to follow to have a study plan.

Regards,

Malik

[Kasun Bandara]

@malik401 hello, you can follow this course.

https://www.cisco.com/c/en/us/training-events/training-certifications/training/training-services/courses/implementing-cisco-contact-center-enterprise-ccei.html#~course-details

[bill.king1]

There are a couple different training classes that you might find of interest like @Kasun Bandara mentioned, for instance there is administering it https://www.cisco.com/c/en/us/training-events/training-certifications/training/training-services/courses/administering-cisco-contact-center-enterprise-ccea.html , reporting on it https://www.cisco.com/c/en/us/training-events/training-certifications/training/training-services/courses/reporting-cisco-contact-center-enterprise-ccer.html , etc., it all depends on what you're looking to do.