cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
490
Views
0
Helpful
1
Replies

MAKE REST Call - properties

HW Tech
Level 1
Level 1

Hello guys, i am doing an integration to check the emp id in the database, i have stored the emp id in a string variable and need to pass the same to the database through Make Rest call option in CCX script Editor, can anyone help me with the properties of Make Rest call what should be the different field in the properties . the emp id will get it when the user calling to the trigger number.

 

1 Reply 1

Anthony Holloway
Cisco Employee
Cisco Employee
Actually, you don't start with the REST step to define what you need, rather, you start with your Web Services API provider to figure out what is required.

Do you know how the API is to be used? Do you have documentation or examples to reference from your API provider?

Every API is a little different, so there's not a one-size-fits-all answer here. E.g., One API might use POST to update a record, while another uses PUT. One API might look for the data to be in the URL, while another looks for it in the payload. One might use JSON, another might use XML.