MediaSense: Search & Play Timeout on Archive Directory CSCvh60002 Description Symptom: When the Archive directory has a lot of recordings the Search & Play query will timeout.
Conditions: Observed on systems where 30,000+ recordings are in the target directory.
Workaround: Navigate to the directory on the SFTP server and find a valid sessionID, and use that as search criteria in MediaSense. That process may or may not return the relevant recording. Should that search resolve successfully, subsequent searches on participantID, in that directory, are typically seen to resolve.
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