The CCX in my lab has always used the default script (icd.aef) for simple call delivery to agents.
Now I need to deliver Call Variable 2 (later probably 1...10) to the CAD, but am unfamiliar with this scripting/editing process.
As it's a lab system, it is not important exactly what the value for CV2 is, but I prefer it to be unique between calls -- at least not always the same.
I would appreciate any assistance in getting started.
