10-29-2010 04:45 AM - edited 03-14-2019 06:47 AM
I have installed IPCCX 7.0 in VMware
I have finished the installation without any error.But after installation when I tried to open the Admin page from
Start > Programs > Cisco Unified CCX Administrator > Application Administration
Getting error message "Page Cannot be displayed".
From troubleShooting Guide found that these services should be running
Can anyone tell me How to run CRSJavaAdmin.exe ??
Thanks in advance.
Reena
10-29-2010 09:57 AM
Hi RAdha,
CRSJavaAdmin.exe is controlled by UCCX node manage servicer, Can you go to the serviceability tool (start - programs - Cisco unified CCX administrator - Cisco Unified CCX serviceability ) and in process ACtivation tab make sure all the services aren enabled specialy "cisco unified CCX administrator" if not enable it and restart the node manager service from the services menu
Hope this helps
Thank you
Anuj
11-16-2010 12:21 AM
Hi
I have run the Cisco Unified CCX serviceability .Restarted the CRS node manager and In the task manager CiscoUnifiedCCXService.exe process is also running but stil the AppAdmin page is not displaying.
Thanks,
Reena
11-16-2010 05:13 AM
I guess the only option left is to repair
Please check the chapter 12 in the link below
Regards
Anuj
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