Hi all, I'm trying to implement an outbound script. I pass the phone number by "Get XML Document step" and run well, but i don't know how i can to extract the call info. When i use "Set enterprise call info Step" only write the call information in the UCCX data base from agent phone. I need to write in a document or in the UCCX data base, information about all the phones that the script make. Someone can help me?
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How does the phone registered in CUCM environment?
-The phone will obtains power via PoE or AC adapter.-The phone will loads its locally stored firmware image.-The phone learns the voice vlan id via cdp from the switch.-Via...
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