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removing of prompt

yeow28
Level 1
Level 1

i need to edit/remove the number of music on hold in my UCCX script.

i noticed that when i remove the number of prompts from 9 to 7, it gives error and my whole script fails.

but adding of new prompts is fine. i managed to add from 6 to 8 prompts.

is there any other parts of the script i need to amend.

the prompts are basically the music customers will get to listen when being put on hold.

 

1 Accepted Solution

Accepted Solutions

Anthony Holloway
Cisco Employee
Cisco Employee
You can replace the value with P[] and that will effectively stop it from playing without causing an error.

View solution in original post

2 Replies 2

Anthony Holloway
Cisco Employee
Cisco Employee
You can replace the value with P[] and that will effectively stop it from playing without causing an error.

it works after i leave the P[] blank.