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RTMT Message from UCCX

silvervoip
Level 1
Level 1

Hi Community,

Happy 2023 to everyone.

I received this message today from UCCX and I was wondering if you had faced before?
System version: 12.5.1.11001-348 (SU1-ES03)

 

--I am replacing my node name as XXXXXXX--

At Fri Jan 06 06:29:05 GMT 2023 on node XXXXXXX, the following SyslogSeverityMatchFound events generated: 
SeverityMatch : Critical
MatchedEvent : Jan  6 06:28:45 XXXXXXX kern 2 kernel:[152406.562050] EXT4-fs error (device sdb1): ext4_mb_generate_buddy:757: group 875, block bitmap and bg descriptor inconsistent: 24569 vs 25594 free clusters AppID : Cisco Syslog Agent ClusterID : 

SeverityMatch : Critical
MatchedEvent : Jan  6 06:28:45 XXXXXXX kern 2 kernel:EXT4-fs error (device sdb1): ext4_mb_generate_buddy:757: group 875, block bitmap and bg descriptor inconsistent: 24569 vs 25594 free clusters AppID : Cisco Syslog Agent ClusterID : 

 

What I also noticed that, a few days ago I restarted UCCX Pub node for regular/scheduled reboot and It didnt come back back.
Once I connected via Vcenter console I was forced/asked to press CTRL + D to start boot process.

 

Do you believe I should start with repair/rebuild process?

2 Replies 2

Jonathan Schulenberg
Hall of Fame
Hall of Fame

I suggest starting with a recovery ISO to run an fsck on the file system. If that doesn’t clear things up you’re in backup/reinstall/restore territory.

If I am not mistaken and things have not changed, UCCX does not have Recovery option and I used do same with CUCM recovery disk. Is this still the case?

Last recovery I did was a couple of years ago for UCCX