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Sample script for Contact Center

iboboewfs
Level 1
Level 1

Hello all,

where can I download some uccx 10.x sample script that I can modify and user for my own lab ?

just some sample script.

1 Accepted Solution

Accepted Solutions

Aeby Vinod
Level 3
Level 3
Other than the default Sample ones you get with CCX you can try the scripts which are in the CCO under the Design Guides section.
https://www.cisco.com/c/dam/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/crs/express_9_02/design/guide/script_repository_902.zip

Please rate if you find this helpful.

Regards,
Aeby


Please rate if you find this helpful.

Regards,
Aeby

View solution in original post

2 Replies 2

Aeby Vinod
Level 3
Level 3
Other than the default Sample ones you get with CCX you can try the scripts which are in the CCO under the Design Guides section.
https://www.cisco.com/c/dam/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/crs/express_9_02/design/guide/script_repository_902.zip

Please rate if you find this helpful.

Regards,
Aeby


Please rate if you find this helpful.

Regards,
Aeby

Awesome.

that is exactly what I was looking for.

in addition I do know there is a Dev website where you can download some sample Script and modify them if you do come accross any please let me know but for now this link answer perfectly to my question.

Thanks.